frequently asked
questions

How long will I be a part of the Sephora Squad?

The Sephora Squad partnership will last 12 months. New Sephora Squad creators will be selected each year.

Does it matter how many followers I have?

No. We value unique, unfiltered, sorry-not-sorry storytellers, no matter the number of followers they have.

What type of creator is Sephora Squad looking for?

We are looking for passionate creators who have an active Instagram or TikTok account and an engaged community of followers. A passion for beauty and Sephora is a plus! We welcome influencers of all races, ethnicities, religions, gender identities, body types, sexual orientations, and abilities to apply to be a part of the Sephora Squad.

I’m a Sephora Beauty Advisor, can I apply?

Yes! We encourage Sephora Beauty Advisors to apply if you’ve worked for Sephora for at least three months, are in good standing with your manager or supervisor, and have an active Instagram or TikTok account with an engaged community of followers. Sephora at Kohl’s employees who work at Sephora counters will be asked to identify themselves in the application, but are not considered Sephora Beauty Advisors. Sephora corporate employees are not eligible to apply.

How old do I have to be to apply?

You must be 18 or older.

Can influencers around the world apply?

You must be a resident of the USA (US territory applicants not accepted at this time) or Canada to apply, with a US or Canada mobile phone number.

How can I prepare to fill out my application?

You’ll need a high-resolution headshot photo (no larger than 10MB, and a JPEG, JPG, PNG, or HEIC file type), links to your active social media accounts, and your authentic voice!

Can I view my testimonials?

Applicants cannot directly view the testimonials they receive. Testimonials are only available to those who submit them and the Sephora panel.

Who will contact me about the Sephora Squad program and my application?

All official communications in regards to Sephora Squad will come directly from support@sephorasquad.com or via text from (855) 391-6928. Please note that when you first create your account, start your application, or start a new session to resume your application, you will receive a new SMS code from a 5 digit mobile service number for security purposes. We will never ask you to provide sensitive personal information via text message. If you receive communication around the Sephora Squad program or your application from any outside parties, please do not respond, and inform us at support@sephorasquad.com.

How do I view the number of testimonials I’ve received?

After your application is submitted, your testimonial scoreboard will be available on your Testimonial Tracker Page showcasing how many testimonials you’ve received. To access this page, go to sephorasquad.com, click “apply now,” and reenter your email and phone number.  The link to your unique Testimonial Tracker Page will also be emailed to you. We recommend you bookmark the link so you can easily track your progress.

How do I access my saved application?

If you have saved but not yet submitted your application, you can continue to edit your answers and submit your application by going to sephorasquad.com, clicking “apply now,” and reentering your email and phone number. The partially completed application will appear in order for you to complete and submit the form!

Are agents or managers able to submit the application for their talent via email?

No, we cannot accept any application responses via email. Applications must be completed and submitted on sephorasquad.com to be considered. The application only takes 15 minutes to complete. We kindly ask that all talent complete the application personally. The Sephora team is excited to hear about their unique passion for beauty and Sephora in their own words rather than having applications submitted on their behalf.

How will the headshot I submit with my application be used?

The headshot you submit with your application will be used for custom social media templates. Additionally, if you are selected as a Squad member, your headshot could be used on Sephora’s social channels. If you have any trouble uploading your headshot, please reach out to support@sephorasquad.com. When uploading, ensure your high-resolution photo meets the following image parameters:

File Size Limit: 10MB

File Type: JPEG, JPG, PNG, or HEIC

When will I find out if I have made it into the Sephora Squad?

The application closes on September 4, 2024. From there, all Sephora Squad members will be announced in November.